Director of Client Implementations | AIMS-EDC Corporation
With over 20 years of experience in the parking, transportation, and mobility industry, Melissa Morgan is passionate about building meaningful relationships and driving successful client experiences. As the Director of Client Implementations at AIMS-EDC Corporation, she leads a team of specialists dedicated to ensuring a seamless transition to the AIMS platform.
Melissa began her career as a Parking Supervisor on a college campus in Virginia, eventually advancing to a Parking Manager role and later becoming an Area Manager in Atlanta. Her hands-on experience in operations fostered a deep passion for training and support, which led her to transition to the vendor side of the industry in 2016. Starting as a corporate trainer for a PARCS product line, she expanded into support roles and steadily progressed to a director position.
In 2019, Melissa earned her CAPP accreditation from the International Parking & Mobility Institute (IPMI) and remains actively involved by volunteering on various IPMI boards.
What Melissa enjoys most about the parking industry is the opportunity to engage with a diverse range of customers including owners, operators, and technicians. These interactions provide valuable insights that help her tailor client implementations for more efficient parking operations. Her driving motivation is using her expertise to empower clients with the tools and knowledge they need to succeed.